A system of record, a system of intelligence and a system of action have always been three products from three vendors. The work only completes when they are one thing.
Inside your ERP, your inbox and your partner portals
Roughly 20% of operations follow predictable rules, and that is the 20% every workflow tool automates. The other 80%, where the document arrives in a format nobody planned for and the answer depends on context, is where the margin actually goes.
A rate agreement says detention is not billable. An invoice bills it anyway, as an accessorial, under a code that does not appear in the agreement. Resolving that needs the booking, the gate timestamps, the rate sheet and a judgement about whether an exception was noted at pickup. No rule engine holds all four. A person could, if a person had the time.
“I have been amazed at how fast Prysmic works. In just a couple of weeks it had already learned our communication patterns and day-to-day system actions.”
Every rate, invoice, packing list, portal message and carrier file your operation produces, read as it arrives and reconciled into one living record that keeps itself current.
Across the whole operation rather than one function at a time, naming the risk and the opportunity, what each is worth, and the cost of acting on it.
Multi-step work carried through to completion inside the systems you already run, within the permissions your team sets, and reported with what it was worth.
Agents work through the same interfaces your team already uses and learn each system the way a new hire would. Where an API exists we use it. Where one does not, which is most of the interesting places, that is not a blocker.
Read-only to start. Orders, receipts, costs and stock, matched back to the documents that produced them.
Invoices, rate sheets, packing lists and carrier confirmations, treated as a first-class source rather than an exception.
The places where nothing is exported and everyone still has to log in and read.
Read-only access to your ERP, your 3PL and your carrier portals. No migration, no data project, nothing rewritten.
It picks up your naming, your partners, your service commitments and the thresholds your team already works to.
First findings, first disputes filed, first plans adjusted, every one of them inside the limits you set.
A working session on your systems, not a slide deck. We will tell you honestly whether it is a fit.
